Confidentiality

This confidentiality policy defines and informs you of the manner in which SOCIETE POUR LA PROMOTION ET LE DEVELOPPEMENT DE L’AVICULTURE (SOPRODA) (hereinafter the ‘Site Publisher’) uses and protects the information that you transmit to us when you use this site, which can be accessed from the following URL:  https://soproda-poultryfeed.com/ (hereinafter the ‘Site’). This confidentiality policy supplements the legal notice that users can consult by clicking on the ‘Legal notice’ section.

This confidentiality policy may be amended or supplemented at any time by the Site Publisher, in particular in order to comply with any changes in legislation, regulations, case law or technology. In such a case, the date of the update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are put online. It is therefore advisable for the User to consult this confidentiality and cookie use policy on a regular basis in order to be aware of any changes.

Access to the Site implies the User’s full and unreserved acceptance of this Confidentiality Policy and the policy relating to cookies.

The User acknowledges that he/she has read the information below and authorises the Site Publisher to collect and process, in accordance with what is specified in the Confidentiality Policy, the personal data that he/she communicates on the Site as part of his/her contact request.

The Confidentiality Policy applies to all pages hosted on the Site and to registrations on the Site. It does not apply to pages hosted by third parties to which the Site Publisher may refer and whose confidentiality policies may differ. The Site Publisher cannot therefore be held responsible for any data processed on or by these sites.

Article 1: General principles for data collection and processing

In accordance with the provisions of Article 5 of European Regulation 2016/679 (hereinafter referred to as the ‘RGPD’) and Articles 6 and 36 of the French Data Protection Act of 6 January 1978 as amended by the Act of 6 August 2004 on Data Processing, Data Files and Individual Liberties (hereinafter referred to as the ‘Data Protection Act’), the collection and processing of data from users of the site complies with the following principles:

  • Lawful, fair and transparent data: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected and for what purpose;
  • Identified, explicit and legitimate purposes: the collection and processing of data is carried out to meet one or more of the purposes identified in this privacy policy;
  • Adequate, relevant and limited data: only the data necessary for the proper performance of the purposes pursued by the site is collected;
  • Conservation of data reduced in time: data is conserved for a limited period, of which the user is informed.
  • The data collected and processed will be kept up to date. All reasonable measures will be taken to ensure that inaccurate data is deleted and rectified as soon as possible.
  • Integrity and confidentiality of the data collected and processed: the data controller undertakes to ensure appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

In order to be lawful, and in accordance with the requirements of Article 6 of the RGPD, personal data may only be collected and processed if at least one of the following conditions is met:

  • The user has expressly consented to the processing;
  • The processing is necessary for the performance of a contract to which the data subject is a party;
  • Processing is in compliance with a legal obligation incumbent on the data controller;
  • Processing is necessary in order to protect the vital interests of the data subject or of another natural person;
  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • The processing is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party, unless the interests and fundamental rights of the data subject override those of the controller.

Article 2: Personal data collected:

Generally speaking, you can visit the Site Publisher’s Site without communicating any personal information about yourself. You are in no way obliged to transmit this information to the Site Publisher.

Nevertheless, if you refuse, you may not be able to benefit from certain information or services that you have requested.

Article 2.1: Contact form

In certain cases, the Site Publisher may ask you to provide information such as your title, surname, first name, e-mail address, telephone number, postal address and country (hereinafter referred to as your ‘Personal Information’).

Article 2.2: Server log file

When the User accesses the Site, the servers consulted automatically record certain data, such as :

  • the type of domain with which the User connects to the Internet;
  • the IP address allocated to the User;
  • the date and time of access to the Site and other traffic data;
  • the time taken to consult pages;
  • location data or other data relating to communication;
  • the pages consulted;
  • the type of browser used;
  • the platform and/or operating system used.

This information is kept solely for statistical purposes and to improve the Site.

Article 2.3: Use of the Site service

The Site Publisher offers a free livestock feed formulation service. The User is informed that the Site Publisher collects the following data: language selected, species for which a feed is calculated, production/growth stage for which a feed is calculated, ingredients used, quantities of ingredients used, price of ingredients used, analytical composition of ingredients used, price of formulas calculated. The User is informed that the dates of modification of this data are also collected by the Site Publisher.

Article 3: Purposes of processing and storage period

The Site Publisher may process your Personal Information:

Data used for administrative management purposes:

Data such as surname, first name, email address, telephone number, business sector, town, postcode, country, language selected, account creation date and last connection date are used for administrative management purposes. This data is kept for a period of 3 years after the date of last connection to the service.

Data used for commercial purposes:

  • Surname, first name, email address, telephone number, company name and country are used for commercial prospecting purposes. This data is kept for a maximum of 3 years or until the customer notifies Sarl SOPRODA of their wish to delete their data from the company’s database;
  • The data is used to execute the contract, manage the commercial relationship, monitor invoicing and manage outstanding payments and is kept for the entire duration of the contractual relationship.

Data generated by cookies :

  • Data relating to your browsing on the website is used to optimise the operation of our website and to measure visitor numbers and is kept for a maximum of 30 months. This data includes (but is not limited to) : Session ID, module (page visited), IP address, town, postcode, region, country.

Data generated by server log files :

  • This data, which is linked to browsing on the website, is used to detect malfunctions, computer attacks and fraudulent attempts and is kept for a maximum of 13 months.

Article 4: Transmission of data to third parties

Article 4.1: Sharing your personal data with third-party companies

The Publisher authorises the sale of data collected as part of its free application and not collected via the contact form. Your Personal Information is passed on to sub-contractors used by the Website Editor, such as website hosts, data hosts and e-mailing companies. These sub-contractors do not market the personal data of visitors and Users of the Site or its application.

Personal data may be transferred to countries outside the European Union (such as the United States) for storage.

In accordance with the GDPR, all transfers of personal data to a country outside the European Union and/or which does not offer a level of protection considered sufficient by the European Commission have been subject to cross-border flow agreements that comply with the standard contractual clauses issued by the European Commission and declared to the CNIL. Other transfers of personal data to the United States, in particular for customer relationship management (CRM), are governed by the E.U. – U.S. PRIVACY SHIELD (European Union-United States Data Protection Shield): click here for more information.

Article 4.2. Sharing with the authorities

We may disclose your personal data to administrative or judicial authorities where disclosure is necessary for the identification, arrest or prosecution of any individual likely to harm our rights, of any other user or of a third party.

Article 5: Security

The Publisher has taken the appropriate organisational and technical measures to guarantee a level of security appropriate to the risk and to ensure that the servers hosting the personal data processed prevent, as far as possible :

  • unauthorised access to or modification of such data;
  • improper use or disclosure of such data;
  • unlawful destruction or accidental loss of such data.

Organisational and technical measures :

  • The Publisher’s employees who have access to this data are subject to a strict obligation of confidentiality. However, the Publisher cannot be held responsible in the event of misappropriation of this data by a third party despite the security measures adopted.
  • The site has an SSL certificate (‘Secure Socket Layer’ Certificate) in order to guarantee that information and data transfer via the site are secure. The purpose of an SSL certificate is to secure the data exchanged between the user and the site.
  • The web server on which the data is collected and hosted is secured in accordance with recognised and constantly revised IT standards.
  • The terminals that process the data are equipped with up-to-date antivirus software, complex password access and firewalls.

Users undertake not to commit any act that may be contrary to this Privacy Policy or, more generally, to the law.

Article 6: Data hosting

The Site is hosted by :

OVH SAS with capital of €10,174,560

RCS Lille Métropole 424 761 419 00045
Code APE 2620Z
VAT NUMBER: FR 22 424 761 419
Registered office: 2 rue Kellermann – 59100 Roubaix – France

Chairman: Michel Paulin
OVH SAS is a subsidiary of OVH Groupe SA, a company registered in the Lille Trade and Companies Register under number 537 407 926, with its registered office at 2, rue Kellermann, 59100 Roubaix.

Data may be stored by :

Google LLC whose registered office is 1600 Amphitheatre Parkway Mountain View, CA 94043 United States, reachable on its website https://www.google.com/intl/fr/contact/.

Article 7: The data controller

The person responsible for processing personal data is: Sarl SOPRODA

It can be contacted by email using the site’s contact form.

The data controller is responsible for determining the purposes and means of processing personal data.

Article 8: Obligations of the data controller

The data controller undertakes to protect the personal data collected, not to pass it on to third parties without the user’s knowledge and to comply with the purposes for which the data was collected. It is obliged to implement appropriate technical and organisational measures to guarantee a level of security appropriate to the risk incurred.

In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would entail disproportionate formalities, costs and steps for the data controller.

In the event of a breach of the user’s personal data likely to entail a high risk for the user’s rights, the data controller undertakes to notify the user of this breach as soon as possible, in accordance with the provisions of Article 34 of the RGPD.

Article 9: User rights

In accordance with the regulations concerning the processing of personal data, the user has the rights listed below.

In order for the data controller to comply with his/her request, the user must provide: first name, surname, e-mail address, together with a copy of his/her identity card or passport.

The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.

Article 9.1: Right of access, rectification and deletion

Users may access, update, modify or request the deletion of data concerning them by sending an email to the person responsible for processing personal data, specifying the subject of their request using the Site’s contact form.

Article 9.2: Right to data portability

Users have the right to request the portability of their personal data held by the Site to another site by making a request for the portability of their personal data to the data controller, by sending an email to the address provided above.

Article 9.3: Right to limit and object to data processing

The user has the right to request the limitation or to object to the processing of his/her data where one of the elements referred to in Article 18 of the GDPR applies.

In order to request the limitation of the processing of his or her data or to formulate an objection to the processing of his or her data, the user must make a request for the limitation of the processing of his or her personal data to the data controller, by sending an email to the address provided above.

Article 9.4: Right not to be the subject of a decision based exclusively on an automated process

In accordance with the provisions of Article 22 of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him or her, or significantly affects him or her in a similar way.

Article 9.5: Right to determine the fate of data after death

Users are reminded that they may organise what should happen to their collected and processed data if they die, in accordance with the provisions of article 40 of the French Data Protection Act.

Article 9.6: Right to refer a matter to the competent supervisory authority

If you consider that the Data Controller is not complying with its obligations with regard to your Personal Information, you may submit a complaint or a request to the competent authority. In France, the competent authority is the CNIL, to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet or by post:

Commission Nationale de l’Informatique et des Libertés (CNIL)
Complaints department
3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07 – France

Article 10: Personal data of minors

In accordance with the provisions of Article 8 of the RGPD and the French Data Protection Act, only minors aged 15 or over may give their sole consent to the processing of their personal data.

Where the child is under 15 years of age, consent must be given jointly by the minor and the holder(s) of parental authority.

If the user is a minor under the age of 15, the consent of a legal representative will be required in order for personal data to be collected and processed.

The site publisher reserves the right to verify by any means that the user is over 15 years of age, or that he/she has obtained the agreement of a legal representative before browsing the site.

Article 11: Cookie policy

When you first connect to the Publisher’s website, you will be warned by a banner that information relating to your browsing may be recorded in files known as ‘cookies’. Our policy on the use of cookies gives you a better understanding of the measures that we implement for browsing our website. In particular, it informs you about all the cookies on our website, their purpose and how to configure them.

Article 11.1: General information about cookies on the Publisher’s website

The publisher of this website may install a cookie on the hard disk of your terminal (computer, tablet, mobile phone, etc.) in order to guarantee you smooth and optimal browsing on our website.

Cookies’ are small text files of limited size that enable us to recognise your computer, tablet or mobile phone in order to personalise the services we offer you.

The information collected through cookies does not in any way allow you to be identified by name. It is used exclusively for our own purposes in order to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except where the Publisher has obtained your prior consent or where disclosure of such information is required by law, court order or any administrative or judicial authority empowered to deal with such matters.

To give you a better understanding of the information that cookies identify, you will find below a list of the different types of cookies that may be used on the Publisher’s website, their name, their purpose and how long they are kept.

Article 11.2: Configuring your cookie preferences

You may accept or refuse to accept cookies at any time.

When you first connect to the Publisher’s website, a banner briefly presenting information on the deposit of cookies and similar technologies appears. This banner warns you that by continuing your browsing on the Publisher’s website (by loading a new page or clicking on various elements of the site, for example), you are accepting the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the ‘X’ icon to the right of the banner.

If you have any questions or require further information about this cookie policy, please contact us using our contact form.

Depending on the type of cookie in question, it may be necessary to obtain your consent to the placing and reading of cookies on your terminal.

Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), certain cookies do not require your prior consent insofar as they are strictly necessary for the operation of the website or their sole purpose is to enable or facilitate communication by electronic means. These cookies include session identifiers, authentication cookies, load balancing session cookies and cookies used to personalise your interface. These cookies are fully subject to this policy insofar as they are issued and managed by the Site Publisher.

List of cookies requiring your prior consent

This requirement applies to cookies issued by third parties and described as ‘persistent’ in that they remain on your terminal until they are deleted or expire.

As such cookies are issued by third parties, their use and storage are subject to their own confidentiality policies, a link to which is provided below. This family of cookies includes audience measurement cookies (Google Analitycs), advertising cookies (which the Publisher does not use), social network sharing cookies (in particular from Facebook, YouTube, Twitter, Google +, LinkedIn, Viadeo) and cookies for external content (in particular, badges and various Facebook and Twitter buttons, GoogleMap maps, Youtube or Dailymotion videos).

Audience measurement cookies compile statistics on visitor numbers and the use of various elements of the website (such as the content/pages you have visited). This data helps to improve the ergonomics of the Publisher’s website. An audience measurement tool is used on this website:

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies enable you to easily share some of the content published on the Publisher’s site, in particular via a sharing application ‘button’ depending on the social network concerned. Four types of social network sharing cookies are present on the Publisher’s site:

There are various tools available for setting cookie parameters

Most Internet browsers are configured by default to allow cookies to be deposited. Your browser gives you the opportunity to modify these standard settings so that all cookies are systematically rejected, or so that only some of the cookies are accepted or rejected, depending on the sender.

CAUTION: We draw your attention to the fact that refusing to accept cookies on your terminal may nevertheless alter your user experience and your access to certain services or functions of this website. Where applicable, the Site Publisher declines all responsibility for any consequences related to the deterioration of your browsing conditions that may occur as a result of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences shall not constitute damage and you may not claim any compensation as a result.

Your browser also allows you to delete existing cookies from your terminal or to inform you when new cookies are likely to be placed on your terminal. These settings have no effect on your browsing experience, but you will lose all the benefits of the cookie.

Please see below for the various tools available to you to enable you to configure the cookies placed on your terminal.

The cookie management tool provided by the website:

You can deactivate cookies at any time during your browsing. You can manage your cookies via a banner at the bottom right of the page you are viewing (‘Services management’ button), which lists all active cookies. To deactivate a cookie, simply click on the cross next to the proposed service. If all the cookies are deactivated, the banner dedicated to obtaining the user’s consent will reappear when the page is refreshed.

Setting your browser parameters

Each Internet browser has its own cookie management settings. To find out how to modify your cookie preferences, you will find below the links to the help you need to access your browser’s menu for this purpose:

For more information about cookie management tools, visit the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.